Privacy Policy

1. Introduction

Welcome to CU Online Degree ("we," "our," or "us"), operated through the domain cuonlinedegree.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online education services related to Chandigarh University's online degree programs.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our services.

2. Information We Collect

Personal Information

We may collect the following personal information when you:

• Register for our services or create an account
• Apply for online degree programs
• Contact us through forms or customer support
• Subscribe to our newsletters or marketing communications
• Participate in surveys, contests, or promotional activities

Technical Information

We automatically collect certain technical information, including:

• IP address and browser type
• Device information and operating system
• Website usage patterns and navigation behavior
• Cookies and similar tracking technologies
• Referral sources and search terms

3. How We Use Your Information

We use the collected information for the following purposes:

• Educational Services: Processing admissions, managing student records, delivering course content, and providing academic support
• Communication: Sending important notifications, updates about programs, and responding to your inquiries
• Payment Processing: Handling fee payments and financial transactions securely
• Website Improvement: Analyzing usage patterns to enhance user experience and website functionality
• Marketing: Sending promotional materials about our programs (with your consent)
• Legal Compliance: Meeting regulatory requirements and protecting our legal interests
• Security: Preventing fraud and maintaining the security of our platform

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Educational Partners

Information may be shared with Chandigarh University and affiliated educational institutions for academic purposes, including admissions processing, course delivery, and degree certification.

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and financial services
• Cloud hosting and data storage
• Marketing and communication services
• Technical support and website maintenance

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases with access controls
• Regular security audits and updates
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and login status
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may limit some website functionality.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing for marketing purposes
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided in the Contact section.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally:

• Student records are maintained for the duration of enrollment and for a period thereafter as required by educational regulations
• Marketing communications data is retained until you unsubscribe
• Technical data and cookies have varying retention periods based on their purpose
• Financial transaction records are kept as required by applicable laws

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes indicates your acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the jurisdiction of the courts in Chandigarh, India.